These Terms & Conditions govern your access to and use of the mamak24 platform. Please read them carefully before registering an account or placing any bets. By using mamak24, you agree to be bound by these terms in their entirety.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
2.1 By accessing the mamak24 platform, registering an Account, making a deposit, or placing a bet, you unconditionally accept and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
2.2 If you do not agree to any part of these Terms & Conditions, you must immediately cease use of the mamak24 platform and must not register an Account.
2.3 These Terms & Conditions constitute a legally binding agreement between you and mamak24. Your continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms.
3.1 Minimum Age. The mamak24 platform is strictly available to individuals who are 21 years of age or older. Registration by any person under the age of 21 is strictly prohibited and constitutes a material breach of these Terms.
3.2 Age Verification. mamak24 reserves the right to request documentary proof of age at any time, including at the point of registration, before processing a withdrawal, or following any account review. Acceptable documents include a valid national identity card (MyKad), passport, or other government-issued photo identification.
3.3 Geographic Restrictions. It is the Player's sole responsibility to ensure that accessing and using the mamak24 platform is lawful in their jurisdiction. mamak24 makes no representation that its Services are legal in all jurisdictions. Players accessing the platform from restricted jurisdictions do so entirely at their own risk.
3.4 One Account Per Person. Each individual may hold only one (1) registered Account on mamak24. Duplicate accounts are prohibited and will result in immediate suspension and forfeiture of all associated balances and pending withdrawals.
4.1 To access the Services, you must complete the mamak24 registration process by providing accurate, current, and complete information, including your full legal name, date of birth, email address, and contact number.
4.2 You warrant that all information provided during registration is truthful and accurate. You are obligated to promptly update your Account details if any registered information changes.
4.3 mamak24 reserves the right to decline any registration application at its sole discretion without providing a reason, or to verify the identity of any applicant prior to activating an Account.
4.4 Accounts registered using false, misleading, or incomplete information may be suspended or permanently closed without notice, and any balance therein may be forfeited.
5.1 You are solely responsible for maintaining the confidentiality of your mamak24 login credentials. You must not share your username, password, or any two-factor authentication codes with any third party.
5.2 Any and all activity conducted through your Account, whether authorised by you or not, is your sole responsibility unless you have promptly notified mamak24 of unauthorised access.
5.3 In the event you suspect unauthorised access to your Account, you must notify mamak24 customer support immediately via the live chat facility available on the platform.
5.4 mamak24 strongly recommends enabling two-factor authentication (2FA) on your Account. mamak24 shall not be liable for losses arising from a Player's failure to secure their login credentials.
6.1 Currency. All transactions on mamak24 are conducted exclusively in Malaysian Ringgit (MYR). No foreign currency transactions are accepted.
6.2 Accepted Payment Methods. mamak24 supports deposits and withdrawals via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX (including Maybank2u, CIMB Clicks, Public Bank, and Hong Leong), and such other methods as mamak24 may make available from time to time.
6.3 Deposit Processing. Deposits made via supported payment methods are generally credited to your mamak24 Wallet in real time. mamak24 shall not be liable for delays attributable to third-party payment processors.
6.4 Withdrawal Processing. Withdrawal requests are subject to identity verification checks. mamak24 reserves the right to process withdrawals to the same payment method used for the originating deposit wherever technically feasible, as an anti-money-laundering measure.
6.5 Source of Funds. By depositing funds, you confirm that you are the authorised holder of the payment account used and that the funds deposited are not derived from any illegal activity.
6.6 Minimum / Maximum Limits. mamak24 may impose minimum and maximum deposit and withdrawal limits from time to time. Current limits are displayed within your Account dashboard.
7.1 All bets and wagers placed on mamak24 are subject to the specific game rules applicable to the relevant product (Sportsbook, Live Casino, Slots, Lottery 4D, Lucky Bingo), as published on the platform.
7.2 Once a bet is confirmed and accepted by the mamak24 system, it cannot be cancelled or amended by the Player, except where expressly permitted by the applicable product rules.
7.3 mamak24 reserves the right to void any bet that was accepted as a result of a technical error, data feed error, or manifest pricing error. In such cases, the staked amount will be returned to the Player's Wallet.
7.4 Winnings are credited to the Player's Wallet promptly upon settlement. Settlement timelines vary by product and are described within the respective product rules.
7.5 In the event of any dispute regarding a game outcome, the mamak24 server records shall be the definitive reference. mamak24's decision on disputed outcomes is final and binding.
8.1 mamak24 may offer promotional bonuses, free bets, cashback, and other incentives to eligible Players from time to time. Each promotion is subject to its own specific terms, including wagering requirements, minimum odds, eligible games, and expiry dates, which are published at the point of offer.
8.2 Bonus Funds awarded to a Player's Account are subject to applicable wagering requirements before they may be withdrawn as real money. Wagering requirements apply to the bonus amount unless otherwise stated.
8.3 mamak24 reserves the right to withdraw, modify, or cancel any promotional offer at any time. mamak24 also reserves the right to reclaim Bonus Funds if it reasonably determines that a Player has registered multiple Accounts, exploited a promotion in bad faith, or breached these Terms.
8.4 Bonuses are available to one Account per person, per household, per IP address, and per device. Suspected bonus abuse will result in forfeiture of the relevant bonus and may lead to permanent account closure.
9.1 Players are strictly prohibited from engaging in the following conduct on the mamak24 platform:
9.2 mamak24 reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account suspension, forfeiture of all balances, and referral to relevant law enforcement authorities.
10.1 mamak24 reserves the right to suspend, restrict, or permanently close any Account at any time and without prior notice if it reasonably believes that the Player has breached these Terms & Conditions, engaged in fraudulent conduct, or if account closure is required for regulatory compliance purposes.
10.2 Upon legitimate closure of an Account (i.e., where no fraud or breach has been established), any remaining real-money Wallet balance will be refunded to the Player via a supported payment method within a reasonable period, subject to completion of any outstanding verification requirements.
10.3 Players who wish to voluntarily close their Account may do so by contacting mamak24 customer support. Voluntary account closure requests are subject to the same verification procedures.
11.1 mamak24 is firmly committed to the promotion of responsible gaming. The platform provides Players with tools to manage their gaming activity, including deposit limits, session time limits, loss limits, cool-off periods, and self-exclusion options.
11.2 Players who believe they may have a problem with gambling are encouraged to make use of the responsible gaming tools available within their Account settings, and to visit the Responsible Gaming page for further guidance and resources.
11.3 mamak24 strictly enforces the minimum age of 21 years for all Players. Should mamak24 determine that an underage individual has accessed the platform, the Account will be immediately closed and all balances forfeited.
12.1 All content on the mamak24 platform — including but not limited to text, graphics, logos, game interfaces, audio, video, software, and the mamak24 brand name — is the exclusive property of mamak24 or its licensed content providers and is protected by applicable intellectual property laws.
12.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mamak24 platform solely for personal, non-commercial gaming purposes. This licence does not extend to any reproduction, redistribution, or commercial exploitation of any mamak24 content.
13.1 To the fullest extent permitted by applicable law, mamak24 shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or interruption of access.
13.2 mamak24 does not warrant that the platform will be available on an uninterrupted, error-free, or continuously secure basis. Scheduled and unscheduled maintenance, third-party infrastructure failures, and events of force majeure may cause temporary unavailability of the Services.
13.3 mamak24's aggregate liability to any Player in respect of any claim shall not exceed the total amount deposited by that Player in the twelve (12) months preceding the relevant claim.
14.1 These Terms & Conditions shall be governed by and construed in accordance with the laws applicable under the international gaming authority licensing framework under which mamak24 operates.
14.2 In the event of any dispute between a Player and mamak24 arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter through good-faith negotiation via the mamak24 customer support channel.
14.3 If a dispute cannot be resolved through negotiation within thirty (30) days of being formally raised, either party may refer the matter to the applicable dispute resolution body under the governing licensing framework.
15.1 mamak24 reserves the right to amend, update, or replace these Terms & Conditions at any time. The date of the most recent revision will be indicated at the top of this page.
15.2 Where amendments are material, mamak24 will endeavour to provide reasonable notice to Players via account notification or platform announcement. Your continued use of mamak24 following any amendment constitutes acceptance of the revised Terms.
15.3 Players who do not agree to any revised Terms must cease use of the platform and may request account closure in accordance with Section 10.
If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please contact the mamak24 support team via the live chat facility available on the platform, or by email at:
Please note: this email address is for support enquiries only and is not a formal legal service address. For formal legal correspondence, please indicate this clearly in your communication and allow additional processing time.
Key pillars of how mamak24 operates — transparency, player protection, and fair play.
All game outcomes on mamak24 — slots, RNG table games, and Lottery 4D draws — are governed by certified Random Number Generators audited independently. Game providers and platform conduct are subject to oversight under the international gaming authority licensing framework under which mamak24 operates.
Player deposits on mamak24 are held in segregated accounts that are maintained separately from operational funds. This ensures that your MYR balance remains available for withdrawal even in circumstances affecting mamak24's general operations. Fund segregation is a mandatory requirement under the platform's licensing terms.
Every promotion on mamak24 — welcome bonuses, cashback offers, reload bonuses — is published with full wagering requirements, eligible games, minimum odds (where applicable), and expiry dates. mamak24 does not bury critical bonus terms in fine print. What you see at the point of claim is what governs the offer.
mamak24 maintains robust KYC (Know Your Customer) and AML (Anti-Money-Laundering) procedures as required by its international gaming licence. Players may be required to submit identity and source-of-funds documentation before withdrawals are processed, particularly for amounts above specified thresholds.
mamak24 enforces a minimum age of 21 at registration and throughout the account lifecycle. Age verification using government-issued identification is mandatory. Accounts found to belong to individuals below 21 years of age will be permanently closed and all balances forfeited in accordance with these Terms.
These Terms & Conditions are reviewed and updated regularly to reflect changes in mamak24 products, licensing requirements, and applicable law. The revision date at the top of this page reflects when the current version was last updated. Players are encouraged to review these Terms periodically.
Now that you've reviewed the mamak24 Terms & Conditions, you know exactly where you stand. A transparent, fair, and secure platform — built for Malaysian players. 21+ only.
Must be 21 or older. Please gamble responsibly.